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Privacy Overview. Notwendig immer aktiv. Nicht notwendig Nicht notwendig. I have also won gambles and the amount won has not been added to credits.
Proof was submitted with written report, they can see the history but no reply or credits paid as owed.
I totally agree with you. The site has sucked thousands out of me just in past few months with no play whatsoever. Actually,I guess I dared to make a withdrawl before that started happening..
I agree too…It has changed for sure because when I would withdrawal and receive my money it would say its from Seabrook….. I have played and won a few dollars and when I take it out, it now says…theplacegroup….
So sadly I will have to find another casino….. How can you win such a large amount? Are these JP games you play? It took 6 days to receive funds back in my bank account.
I am an extremely frustrated player and will not be returning to this casino. I will say this…… I visit several online casino sites… Jackpot city is not my first rated choice, however this past week I have won a substanstantial amount of money.
The catch seems to be that I opted to withdraw a minor portion of my winnings on Monday…. Today is Thursday and my withdrawal is still pending!
To me this is ridiculous…it takes seconds for the casino to take my money on deposit yet when I want to cash in my winnings here I am… The VIP staff says they will see to it promptly, but from what I understand even when they decide to release funds it still takes working days to clear my account Canadian players here.
This is really unacceptable and frustrating to say the least. Aside from this issue, I do enjoy jackpot city and have had no severe down side to playing here ….
Jackpot City is a huge joke ive had nothing but problems since i registered to the site i was playing slots 3 days ago i deposited Other sites are much better.
Congrats on your winnings!!! In my case ive actually won and won quite a substantial amount. One thing that does suck is even though I deposit using my CC I cannot withdraw with it and need to wait for a cheque, Which lets be honest isnt a first world problem.
If people think that JPC has bad payout I would love to see some others which claim to be better. Have you received your winnings i won Hey kaley just saw your post on casino reviews….
Ran into a lot of errors here. I had high hopes but sadly it wont work for me. A few weeks ago I deposited bucks.
I have yet to receive either. Of the two hundred I deposited I did manage to miraculously win a hundred. Then locked out of my account.
No big deal ,but to basically calling me a liar. Of the three hundred I had in my account. Sixty had been placed in the bonus account.
So my three hundred was now two fourty lol. I decided to play a little. Twenty minutes later. What a shocker. Amazing pay out within 5 days only , i used to win a lot on slots but recently am keep loosing no matter how i try , dont take the bonus offer at all because you cant withdraw in the same moment.
The only trouble I had was sending in documents to verify it was actually me! Wondering if you actually received your payout? Im very skeptical to play worried that if I win they wont pay me.
Made my first withdrawal… 10 days later and still waiting. Perhaps the reason is less people playing on the site..
Is that legal? I use to play at Jackpot City Casino but stopped as their payouts were minimal. After a couple years I thought I would give them another try and now their payouts on games is even worse.
Totally unhappy!!! This casino is a total rip off and trust me, I've gambled at many. I deposited a few hundred dollars and went through it in no time.
I signed in again a few days later and deposited more money but didn't win anything. No bonus went into my acct however so I went on instant chat.
I explained what I was waiting for and was asked to please wait. After waiting for 15 minutes Pam came on and said "No, I don't have a bonus match.
I told her it was on the main screen, right when I sign in. She says to me…. Well yes, guess what? I went back on the main screen and it was of course gone.
I told the to stick it where the sun don't shine and deleted the casino. They basically called me a liar, but I absolutely guarantee you, I read what I read.
It was there. I am playing in jackpotcity casino almost a year. Generally i dont recommend this casino. I play in other casinos with microgaming games and the payout is much much better.
Eventually, I made deposit after deposit after deposit…… and spin after spin after spin and rarely if ever would I get a bonus games or free spins feature.
If I did get the feature the winnings were always so small it was disgusting to say the least. The slot tournaments were even worse.
Can't count how many times I thought I may win a small tournament and at the last moment a fresh player comes up from nowhere and takes the lead.
There are lots of casinos on the net and I play at a few different casinos now and with wins and losses but feel the play is much better for my money.
Take my advice. Find another casino and avoid JackpotCity. You will be much happier that you did. Jackpot City played there many many times never came close to winning anything.
Do Not play here you can not win here becaue they spent all their maony on TV commercials and the rest of the money goes to the owners the players get nothing here stay away.
Once clarified with the casino any deposits and withdraws shouldn't be withheld any money you have won!
Don't know what to do. Stupid action. It was my mothers Neteller and now they will not give back the money…..
Anybody here suggestions? Very dissapointing! This was not my first withdrawal from this site so I expected it all to proceed smoothly.
After 5 days still no sign of the cash in my bank account. As it is now Friday I am told the withdrawal will not be processed until Monday.
As soon as the cash hits my bank account I'm closing my Jackpot City account!!!! Best VIP support. Don't want to ever get burnt like Royal Vegas.
Like you say Ken Marchand, good advice. I am taking that advice. In other words you now have a longer time to wait before you can claim "ANY" of the bonus credits they give you.
Play through is 50 to 1. Any money you pay for these tournaments comes from your own cash and bonus credits, so they aren't "FREE".
This is my only complaint so far after playing 4 months. My advice is don't accept any play through "FREE" credits and don't play the tournaments.
I can partly agree with Kiriakos. I do indeed receive my cashouts in a timely fashion but I did have to send them papers for verification.
Actually I think it is a standard procedure at all online gambling sites. Bank wire in 3 days. Very fast.
The games dont pay They through bonuses at you knowing that this will be the only way to keep your business. I have played many online casinos and this bye far is the 1 in my opinion most manipulated I have played to date.
I would not recomend this casino to anybody,unless of course you like to lose money. And just like the other poster I was playing when my account was 'locked'.
I was informed my initial deposit would be returned in full I hope so! I suspect it was because I was because I was playing from a different Country than my Banking credit card address.
It would be nice to know the reason why … that courtesy would cost them nothing! Before posting a JackpotCity Casino complaint, player review or opinion positive or negative , please read our terms so your comment can be published!
I made sure that the name and email address match those in my casino account. Casinos Bonuses Comments News. Casino owners click here!
Reply I have claimed the bonus and played it out. CanadaTim on December 3, Reply I can only partly understand all these negative reviews.
Mel vamos on December 1, Reply The past few weeks was my first time playing. Reply Made my deposit and waited an hour for it to appear.
Gerry on November 25, K on November 22, Reply There customer service is terrible. Kaitlin Stewart on November 19, Reply I played on this casino for the last two years.
Josh on November 18, Reply I topped my my account with debit card. Like most people my debit card has my first and middle name as initials.
And last name in full. I received an email saying the card name does not match the account holder. Now the card owner has to give permission for me to use the card.
I tried explaining the initials match up. Bit apparently the exact name must match. Evangelina on November 13, Genevieve on November 9, Edith Hunt on November 6, Kiriana on November 4, Juanita Keddy on November 2, Reply they will not pay out, stating government issued id birth certificate, passport are not good.
Kris Cassidy on October 23, Sucka on October 21, Reply They seriously deposited my winnings, then took them back.
Vic on October 18, Donald Williams on October 13, Wes on September 25, Angie on September 16, Reply I signed up with them. Anne on September 12, Peggy on September 10, Tim Clark on September 1, Reply First of all guys they do pay your withdrawals.
Bobby on September 2, Alex on August 28, Reply I have made two withdrawals in the last week via Interac eTransfer. Christine on August 24, Rodger on August 28, Jason on August 28, Christine on August 17, Reply So first of all when I won a jackpot of over 3 thousand I only got a payout of Craig on August 15, Leanne on August 13, Reply Takes hours for them to deposit money through e transfer.
Sharon on August 12, Michelle on August 4, Brent on July 29, Reply They said when I deposited money into the account that it was declined witch I thought was impossible so I tried again and declined again dollars at this point.
Ashley on July 24, Bonnie Curtis on July 21, Reply I would have to say yes it did take sometime to get my money.
Reply i was waiting for a withrawal it took them 7 days they keep bouncing it back to my account. Jerry on July 10, Reply at first in the beginning of playing I had trouble getting paid out, then it was all sorted.
Eleanor on July 8, Reply Ive been having problems with getting my winning. Samson on July 5, Amee May on July 6, Reply Did you get your funds?
I am hoping for mine aswell. Gurpreet on July 2, Reply It is frustrating when the withdrawal takes longer time than deposit but if I would have known that beforehand, I would have submitted my documents earlier.
Reply im glad i read your comment! Daniel on June 27, Reply There is no effective communication between customer and Support. David on June 26, Reply This online casino loves to drag its feet when it comes to actually paying out winnings.
Angelo zito on June 24, Reply I have spent over k and they were very happy when i was losing and depositing money i won dollars 3 weeks ago and they have been holding my winnings.
Carlos on June 24, Lou B on June 22, Reply Just wanted to share my experience with online blackjack offered in various forms on the jackpot city site.
Sarah on August 28, Reply Blackjack was doing tricks on me too. C odonnaly on June 21, Victoria Joseph on June 20, Michael saliba on June 18, Brigitte on June 18, Reply They take money from your bank account and say they never received it.
Christina Boulanger on June 9, Reply i won on jackpot city on saturday. Chris Crockett on July 17, Candi Med on August 2, Reply This gives me hope.
Ellen on August 9, Reply Did you have to send in your documents before withdrawal was made. Andy on June 6, Sandra on June 4, John beaton on June 3, Shannon on June 25, Denise Beatty on May 31, Angela Budd on May 30, Rosemarie elynuik on May 27, Steven Smith on May 27, Lee on May 23, Jodi on May 22, Reply Still waiting on my win.
Lionel on May 22, Chris Townshend on May 21, This online casino also houses the best progressive jackpot games, such as Wheel of Wishes, Mega Moolah, Treasure Nile and more.
Why is Wheel of Wishes such an attention-grabbing online pokies for players in New Zealand? Whenever a player makes a real money wager, a percentage of that wager is supplemented into the entire jackpot amount.
It will keep increasing until it is won. Once that happens, the jackpot is returned to a predetermined amount and the process starts again.
Wheel of Wishes is powered by esteemed software provider, Microgaming, in partnership with Alchemy Gaming, so players can expect stellar graphics, crisp-clear sound accompaniment, and seamless gameplay.
Available to play on PC and mobile, Wheel of Wishes is just one of the fantastic casino games on offer at JackpotCity. For online casino players in NZ, there are plenty of first-rate casino games to enjoy at JackpotCity.
The range includes online pokies, progressive jackpots, blackjack , roulette, video poker, live casino games and more.
Renowned for producing inspired creations for all types of players, Microgaming also releases new games on a regular basis, which means the selection of casino games at JackpotCity is constantly expanding.
Here, players can stream actual blackjack, roulette, baccarat and poker games, from a land-based studio onto multiple devices, including: PCs laptops tablets, and smartphones This means players get to compete against actual dealers in real time without ever having to set foot in a bricks-and-mortar establishment.
Players can access the online casino via their favourite browser or the seamless app. Powered by live casino game specialists, Evolution Gaming, players can look forward to an immersive experience, as well as settings that include important game data, pay tables and player history.
When playing at JackpotCity Casino online, there are always fantastic table game titles to look forward to, each with its own distinctive theme and visual flair.
These games can be enjoyed on a variety of specialised virtual tables and include well-known formats of the genre, such as: roulette baccarat poker, and blackjack The games are powered by one of the most influential and innovative software providers in the biz, namely Microgaming, while the live casino versions are taken care of by Evolution Gaming.
Both are game creators that are well known for delivering visually appealing graphics, pitch-perfect sound quality and ultra-smooth gameplay and navigation.
A number of the table games have also been optimised for mobile play, without any compromising of quality.
Online casino players in New Zealand will therefore regularly be able to try out fresh and exciting titles at JackpotCity.
Online casino players in New Zealand value a safe, secure and responsible gaming environment with around-the-clock customer support — which is why JackpotCity delivers all that and more.
In addition, JackpotCity offers a wide variety of trustworthy global and region-specific banking options for making seamless deposits or withdrawals.